We are seeking a talented and dynamic individual to join our Landscape Management team. The Garden & Property Manager is a critical position within The Laurelrock Company serving as the link between client and company for Enhancement sales, maintenance sales, and related client services.

The LaurelRock Company is an award winning, full service landscape design / construction / maintenance firm. We service some of the most outstanding, high-end residential properties in Fairfield County, CT. Our team of dedicated professionals, work in concert to create outstanding landscaped environments for our clients to enjoy. We are proud of our reputation for innovative design, high quality workmanship and uncompromised customer service.

Position responsibilities include: manage client relationships through proactive communication / manage contracts for a client base of 30-50 clients / sell landscape enhancements and maintenance contracts to meet sales goals / perform quality control audits / set-up crews as they perform fine gardening tasks and enhancements / coordinate with Production Manager to schedule work.

Responsibilities and Duties

• Manage multiple client properties
• Manage client and subcontractor relationships
• Recommend and sell Enhancements
• Estimate Enhancement work and maintenance contracts
• Provide excellent and proactive customer service
• Design and install seasonal color and holiday decorating
• Inspect properties and ensure quality of work
• Promote LaurelRock’s Core Principles

Qualifications and Skills

• 2 or 4 year degree (preferably in horticulture, landscape management or landscape design)
• 1 or more years previous experience in sales and client interaction
• Excellent written and verbal communication skills (email, phone, in-person)
• Proven ability to prioritize work, self-schedule, and meet deadlines
• Capacity to prioritize client matters, make sound decisions and take action
• Strong attention to details
• Follows through and closes the loop
• Loves setting and achieving goals
• Aptitude to learn quickly and integrate knowledge
• Driven to continuously improve
• Honest, professional and forthright in communications
• Ability to identify and name zone 5-7 plants (trees, shrubs, perennials)
• Knowledge of proper pruning and horticultural practices
• Proficiency with desktop software, specifically: MS Word, Excel, Outlook, and QuickBooks