Landscape Garden & Property Manager - Sales & Estate Care

Job Description

Our Core Values

Do these values resonate with you? If so, you may be exactly who we're looking for.

• Act with Integrity

• Soak up Knowledge

• Care with Intention

• Embrace Process

• Nurture Tenacity

• Drive Innovation

We are seeking a goal oriented, personable and accountable individual to join our Landscape Management team as an Account Manager. This is a pivotal client-facing role — you will serve as the trusted link between LaurelRock and an exclusive portfolio of 30–50 luxury residential properties. You will be responsible for growing client relationships, identifying enhancement and maintenance opportunities, and delivering a concierge-level experience that reflects the LaurelRock standard.

Responsibilities and Duties

• Serve as the primary point of contact for an exclusive portfolio of luxury residential estates

• Build and sustain long-term relationships with discerning, high-net-worth clients through proactive, professional communication

• Achieve monthly sales goals for landscape maintenance contracts, enhancements, and tree work

• Identify and pursue growth opportunities through referrals and relationship-based business development

• Collaborate with our Landscape Designer to create and sell customized enhancement plans

• Design and sell seasonal color programs and holiday decorating packages

• Conduct property inspections and quality control site audits to ensure LaurelRock’s standards are met

• Coordinate with Production Managers and Subcontractors to schedule and prioritize client work

• Estimate landscape maintenance, enhancements, and tree services

• Promote and embody LaurelRock’s Core Values in every client and team interaction

Job Requirements

Qualifications and Skills

• 2- or 4-year degree preferred, ideally in Horticulture, Landscape Management, or Landscape Design

• 3+ years of experience in sales and client relations, preferably in a luxury service environment

• Prior experience working with high-net-worth clients or in premium residential services strongly preferred

• Excellent written and verbal communication skills (email, phone, and in-person)

• Proven ability to self-schedule, prioritize client needs, and meet deadlines consistently

• Strong attention to detail and an intuitive understanding of high-end client expectations

• Ability to identify zone 5–7 plants (trees, shrubs, perennials) and apply proper horticultural practices

• Knowledge of pruning techniques and landscape maintenance best practices

• Goal-driven, process-oriented, and eager to grow within a structured, accountable environment

• Honest, professional, and forthright in all communications

• Proficiency in MS Word, Excel, and Outlook; Aspire software experience a plus